Keep in mind that our search engine uses "stemming." A search on a given word will look for the exact matches as well as words that are similar or are derivatives of each other. A search on the word bill will find bill, bills, billable, and billing.
Basic Searches |
Description | Examples |
Quotaion Marks |
Search for words as a phrase, in the exact order that they are typed. | "ID Document Scanning" = Returns all topics that contain ID Document Scanning in it. |
Exclude (hyphen) |
Excludes words with a hyphen at the beginning in the search. | "End of Day" -Sequence = Returns all instances of "End of Day" that are not immediately followed by Sequence. -Sequience Reports = Returns all instances of reports except when Reports is immediately preceded by Sequence. |
Wildcard Searches |
Description |
Examples |
Asterisks |
Truncation. Expands a search term to include all forms of a root word. |
bill* = Returns all the topics that contain any of the following terms: bill, bills, billet, billion, etc. |
Asterisks |
Multi-Character Wildcard. Use to indicate an unlimited number of characters within a word to find alternative spellings. |
behavi*r = Returns all topics that include behavior and behaviour. |
Question Mark |
Single-character wildcard. The ? represents a single character; two ?? represents two characters; three ??? represents three character, and so on. Use within or at the end of a word. | rev??? = Returns all topics that contain review, revert, revamp, etc. |
| Boolean Searches | Description | Examples |
AND |
Narrow the search and retrieve records contain all of the words it seperates. |
Reservation Booking = Returns all of the topics that contain both the terms Reservation and Booking anywherein them. i.e. it returns topics that contain the following, reservation booking, booking an online reservation, etc. |
OR |
Broaden the search and retrieve records containing all or any of the words. |
arrival "check in" = Returns all topics that contain the terms arrival or "check in" or both terms in them. |